So my Detroit rental property got destroyed by this sewage backup nightmare last month. Total biohazard mess. Felt nasty just looking at it. Figured I'd better find actual pros to handle it, not some random cleaner.

The Hunt Begins - Where Do You Even Start?

First thing I did? Grabbed my laptop, made strong coffee, and typed stuff like "biohazard cleanup Detroit" right into the search bar. Boom. Tons of sites popped up. Some looked legit with fancy trucks in pictures, others had dodgy websites straight outta 2005. Got real confusing real fast.

Started digging deeper:

• Called the first three companies that kept showing up. Got shocked by the prices. One guy mumbled over the phone and sounded half asleep.
• Tried checking "Top 10 Detroit Biohazard Cleaners" lists. Felt suspicious seeing the same few names everywhere. Like, are they paying to be there?
• Asked around my neighborhood Facebook group. Couple folks mentioned names, but got horror stories too about slow crews leaving messes behind.
• Looked at Google reviews hard. Like, really scrolled through the bad ones. Saw complaints about hidden fees, poor communication, stuff you don’t want in a crisis.

Felt like playing detective. Some websites plastered "CERTIFIED! EXPERTS!" everywhere, but digging deeper? Not all certifications were equal or relevant. Figured if they couldn’t tell me clearly what training their crew had for blood or sewage situations? Nope. Crossed off that list.

Getting Quotes & Making the Call

Finally narrowed it down to what felt like three serious options. Set up onsite estimates. Dude from Company A showed up late, no apology, barely looked at the mess before throwing out a crazy-high number. Sketchy. Company B sent this really calm older guy. He actually explained what needed doing step-by-step, wore proper gear, took photos, seemed thorough. His quote was high, but it made sense. Company C? Never even showed for the appointment. Ghosted me. Rude.

Leaned towards Company B after that. Their reviews specifically mentioned good communication and sticking to quotes – things matter when you’re stressed. Called ’em back, negotiated a tiny bit on price (felt like winning a small battle), and booked.

Cleanup Day & The Aftermath

Crew rolled up early morning, wearing full hazmat suits right away. Felt serious. Sealed off the area with plastic like a scene from a movie. They worked all day. Noise, strong smell of bleach and special cleaners. Checked in with the crew boss a few times – guy actually answered my dumb questions patiently. Saw them bagging up mountains of ruined stuff later.

Biggest surprise? How much drywall they had to rip out. Looked way worse before it got better. Whole area felt empty afterwards, but clean. Like, finally-safe-to-breathe clean. Took ’em two full days.

Final Takeaway? Finding legit biohazard cleaners sucks. Takes legwork. Don’t trust the flashiest ads. Push for onsite quotes, grill ’em on actual training, READ the trash reviews online, and go with the crew that feels like actual humans doing serious work, not just salesmen. Got lucky eventually. Place smells like a hospital now, but hey, better than sewage.