Okay, so here's how I went about finding a decent carpet cleaning company in Gilbert, AZ. It wasn't rocket science, but it took a little digging.

First, I jumped on my computer. I wasn't about to start calling random numbers from the phone book. I wanted to see some reviews, get a feel for what other people were saying.

I typed in "carpet cleaning companies in Gilbert AZ" and, boom, a whole bunch of stuff popped up. I ignored the ads at the very top – I always do. I wanted the real results, the ones that weren't paid for.

I started clicking through a few websites. Some looked super outdated, like they were from the 90s. Others looked pretty slick. I figured the website's appearance might reflect the company's overall professionalism, so I paid attention to that.

I focused on the review sections. I was looking for companies with a good number of reviews, and mostly positive ones, obviously. A few bad reviews here and there are normal – nobody's perfect – but I wanted to see a general trend of happy customers.

• Checked for mentions of specific issues, like pet stains or deep-set dirt. My dog had a little "accident" on the rug a while back, so I needed a company that could handle that.
• Looked for comments about pricing. I didn't want any hidden fees or surprises.
• Scanned for mentions of the technicians themselves. Were they friendly? Professional? On time?

After narrowing it down to a few companies that seemed promising, I decided to make some calls. It's one thing to read reviews, but I also wanted to get a feel for the company's customer service.

I asked about their cleaning methods, their pricing, and their availability. Some companies were super helpful and answered all my questions patiently. Others were a bit rushed and didn't seem to care as much. Guess which ones I crossed off my list?

Making the Final Decision

Finally, I picked a company that had great reviews, a reasonable price, and seemed genuinely interested in helping me out. They were able to schedule me in pretty quickly, which was a bonus.

The technicians showed up on time, they were polite and professional, and they did a fantastic job on my carpets. Even the dog's "accident" was completely gone! I was super happy with the results.

So, that's my story. It's not the most exciting tale, but it's how I found a good carpet cleaning company. It was all about doing a little research, reading reviews, and making a few phone calls. Nothing too complicated!